University System of Maryland
Free (certificate fee: USD$ 199, optional)
This course explains how emotional and cultural intelligence can be leveraged using the tools of Coordinated Management of Meaning (CMM) for conflict management. It is offered by the University System of Maryland through edX, an online education platform.
The course elaborates on social worlds in the context of programs and projects. It discusses the importance of cultural intelligence (CI) and emotional intelligence (EI) in enhancing the effectiveness of the project management communication. It also illustrates the applications of the CMM tools to diagnose and manage communication problems.
Some of the course contents are: